Refund & Exchange Policy

Refund & Exchange Policy

We currently accept exchanges only for products that arrive damaged or defective.

Damaged Product

If your order arrives damaged, please contact us within 3 days of delivery. A clear unboxing video recorded from the time of opening the package is required for verification.

Once the issue is verified and approved, we will arrange the applicable exchange process.

Non-Returnable Situations

We do not accept returns or exchanges for change of mind, colour preference, size preference, incorrect selection, or normal wear and tear.

Important

Products must be unused and in their original condition where applicable. Please contact our support team before sending any product back.